New York, September 28 (Reuters) / PRNewswire / — Bank of America today announced the launch of Payments Insights, a new feature of CashPro ® that will provide corporate and business customers with actionable insights into payment efficiency, cross-border capital flows, and working capital performance on their U.S. accounts. This feature will be integrated into CashPro Data Intelligence, the bank's artificial intelligence-based financial insights and analysis tool suite.
Transform payment data into action
Through proprietary peer benchmarking and dynamic visualization, Payments Insights will help finance teams explore trends and identify areas that may require attention. The new insights product expands on the AI and advanced analytics capabilities available in CashPro, providing finance teams with personalized and customized insights based on available customer data, helping them to transform data into actionable actions.
The head of CashPro Personalized Technologies, which is under Bank of America Global Payments Solutions, Jennifer Sanctis, stated: "The corporate treasury team is managing a vast amount of payment and foreign exchange data, but this data only creates value when it is organized and presented in a way that supports actionable decisions. Payments Insights will help the finance team to cut through complexity and focus on the most important decisions."
Built on customer input
Payments Insights directly adopted customer feedback during the development process, including the inputs from the member CashPro Boards, to ensure that this experience meets the financial needs of the real world.
Allegis Group, the Chief Financial Officer, and CashPro Board, a member of the US team, stated: "The future of finance is not just about obtaining more data, but about quickly understanding what that data means and how to act based on it. Payments Insights helps us identify patterns and trends, providing the team with greater visibility, thereby enabling us to make smarter and more strategic decisions."
Significantly improve payment decision-making
CashPro processed 213 million payments in the first half of 2026, a year-on-year increase of 10%. A clearer understanding of payment patterns can help customers identify potential opportunities in payment methods, cross-border transactions, currency usage, and working capital management.
GPS, the co-responsible person for global corporate sales, Jay Davenport stated: "At such a scale, even minor improvements in the company's payment methods can lead to meaningful benefits. By helping customers identify more efficient payment methods and optimizing cross-border and currency choices, Payments Insights can support stronger working capital results."
Frequently Asked Questions
Question: What is CashPro Data Intelligence?
Answer: CashPro Data Intelligence is a financial insights and analysis toolkit developed by Bank of America based on AI. It helps customers better understand their own operations, identify opportunities, and transform financial data into actionable actions. The toolkit includes Payments Insights, Capital Markets Insights, Mobile Security Insights, CashPro Forecasting, and CashPro Search.
Question: What progress will there be next for CashPro Data Intelligence?
Answer: Next month, Capital Markets Insights, which was initially launched in 2025 through App, will be available on the web version.
In 2027, Security Insights will be expanded and made available to project administrators around the world through CashPro. This feature will analyze settings at the company, user, and account levels, provide security ratings, and recommend measures that customers can take to help strengthen protection and reduce the risk of fraud and account intrusions.
Question: What industry recognitions has CashPro Data Intelligence received?
Answer: CashPro Data Intelligence won the 2025 Datos Impact Award Best Artificial Intelligence Innovation Award. In 2026, Capital Markets Insights was recognized by American Banker as the Year's Innovation, Top North American Innovation, and Global Finance Best Financial Technology AI; it was also named by Treasury Management International as the AI Best Solution Innovation, and by Trade Treasury Payments as the Year's Financial Technology Bank Solution. These honors are among the 37 awards that CashPro has received over the past three years.
Question: What is CashPro Boards?
Answer: CashPro Boards represents customer advisory teams for different customer segments and regions. Their feedback helps to shape the development, investment priorities, and user experience of CashPro.
About Bank of America
Bank of America is one of the world's leading financial institutions, providing a comprehensive range of banking, investment, asset management, and other financial and risk management products and services to individual consumers, small and medium-sized enterprises (SMEs), and large corporations. The company offers unparalleled convenience in the United States, serving over 69 million customers, with approximately 3,500 retail financial centers, about 15,000 ATM (automated teller machines), and award-winning digital banking services, as well as around 60 million experienced digital users. Bank of America is a leader in global wealth management, corporate and investment banking, and cross-asset class trading, serving businesses, governments, institutions, and individuals worldwide. As the largest lender to SMEs in the United States ( FDIC ), Bank of America provides industry-leading support to nearly 4 million small business families through a range of innovative and user-friendly online products and services. The company serves its customers through operations across the United States, its territories, and more than 35 countries and/or jurisdictions. Bank of America's stock ( NYSE : BAC ) is listed on the New York Stock Exchange.
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