Sofia, Bulgaria, October 12, 2026 / PRNewswire / -- Fibank (First Investment Bank) and Bitpanda GmbH have reached a strategic cooperation agreement. Under this cooperation, Fibank customers will be able to directly access high-quality crypto asset services provided by Bitpanda GmbH, an encrypted asset service provider based in Austria with complete licenses, through the My Fibank mobile application.
Through this collaboration, Fibank has become the first bank in Bulgaria to offer customers seamless integrated services for trading encrypted assets. The original text states that these assets, as digital products, differ from traditional deposits and financial instruments in that they do not provide any guarantees or compensation plans. Therefore, customers are advised to fully understand their unique characteristics and inherent risks.
After completing a simple application process and obtaining approval, Fibank customers will be able to use a full set of cryptocurrency asset services 24 hours a day, 7 days a week, through the Bitpanda interface embedded within My Fibank. The minimum investment amount is only 1 euro. This technological integration allows bank customers to view, manage, and optimize their digital assets as well as their traditional financial portfolios within the same application.
Fibank CEO Nikola Bakalov stated: "Customers' financial habits are changing rapidly, and it is crucial for My Fibank to keep up with these changes and continue to innovate. Cooperation with Bitpanda represents the natural next step in the development of this application as a digital platform, allowing customers to conveniently utilize an increasingly wide range of financial solutions. For us, it is particularly important that this new opportunity is realized with the support of a mature European technology partner and in compliance with applicable regulatory requirements."
Crypto asset services will be provided by Bitpanda. Whether these services can be utilized will depend on whether potential customers are accepted by Bitpanda, as well as the terms and standards applicable to the company. The integration of Bitpanda infrastructure complements the existing features of My Fibank and marks a further step forward for My Fibank towards a comprehensive digital finance environment, providing a unified mobile access point for banking, savings, and investment solutions.
Bitpanda Enterprise Global Head Nadeem Ladki stated: "Digital assets are becoming a part of mainstream finance, and banks play a central role in this transformation. At Bitpanda Enterprise, we provide the necessary infrastructure and technology. In collaboration with Fibank, we are putting this into practice in Bulgaria, bringing crypto assets to over 1 million customers through a banking experience that they are already familiar with and trust."
On the occasion of the collaboration between Fibank and Bitpanda, an increasing number of European banks are seeking sustainable solutions that comply with regulatory requirements to meet the growing demand for digital asset transactions. In Bulgaria and broader regions, such services are still limited, which has made Fibank the first in Bulgaria and one of the pioneers among EU credit institutions to provide customers with direct access to the Bitpanda user interface through its digital channels, enabling customers to utilize the encrypted asset services of Bitpanda.
About Fibank
Fibank ( First Investment Bank ) is one of the leading banking institutions in Bulgaria and also has the largest domestic capital among Bulgarian banks. The bank has developed into a modern financial group, with its core business based in the Republic of Bulgaria, and it has expanded its presence in the region through branches in Cyprus and Albania. In terms of assets, customer base, and the breadth of financial solutions offered, the bank ranks among the major participants in the Bulgarian banking sector.
Fibank has positioned itself as an innovative, technology-driven, and customer-centric financial institution, offering a wide range of products and services to retail customers, small and medium-sized enterprises (SMEs), and large corporations. With its profound experience in corporate banking, trade financing, international payments, and bank card services, the bank is one of the preferred financial partners for Bulgarian businesses. It combines a deep understanding of the local market with flexibility in designing financial solutions, as well as the capability to support the daily banking needs of enterprises and more complex transactions, including investment financing, working capital, guarantees, letters of credit, and cross-border payments.
In recent years, Fibank has continued to consolidate its position as an innovator in the banking industry through the development of modern digital channels, online and mobile banking, remote services, intelligent customer service solutions, as well as a new generation of cards and payment products. The bank is also one of the first in Bulgaria to offer specialized products related to investing in gold, precious metals, savings, and investment solutions, as well as to introduce new technologies that are faster, more convenient, and more secure.
About Bitpanda Enterprise
Bitpanda Enterprise is the institutional infrastructure department of Bitpanda, providing unified technology that enables banks, fintech companies, brokers, trading firms, family offices, and corporate clients to access digital asset capabilities on a large scale. Its platform integrates infrastructure, liquidity, custody, payments, stablecoins, and tokenization into a single ecosystem. Bitpanda Enterprise is focused on long-term institutional growth, emphasizing transparency and scalability, and helps institutions connect traditional finance with the digital economy. Through institutional collaboration, Bitpanda Enterprise currently provides digital asset access services to end-users in the European Union, the United Kingdom, the United Arab Emirates, and Latin America. Its partners include N26, Societe Generale of France, Deutsche Börse Group, several Raiffeisen banks, RAKBANK, and Onda Finance, among others.
