Cognizant announced the establishment of Claude Frontier Capability Group, bringing together over 25,000 professionals to form a dedicated global Claude delivery organization.
The company has also introduced a new hosting service model, which provides customers with a single responsible partner when running Claude, thereby enabling more predictable AI expenses and enterprise-level control.
Tinicum, New Jersey, USA, November 10th / PRNewswire / -- Cognizant (Nasdaq ticker: CTSH) today announced the establishment of Claude Frontier Capability Group. Over 25,000 professionals will focus on delivering Claude to customers. This team is dedicated to excellence in execution, transformation, and customer success, and has the capability to scale AI from a pilot project to a core operational environment within the enterprise.
Although enterprises are already able to access cutting-edge AI capabilities, they still face challenges in transforming these into business value. Cognizant has established Claude skills among its workforce, and currently, over 44,000 employees in the company's business departments and functional areas have received Claude training or obtained certifications. A newly established team is dedicated to building and operating systems driven by Claude within customer enterprises.
Cognizant will also launch the Claude hosting service model. Under this model, Cognizant manages the operation of Claude driver systems in the production environment on behalf of customers, allowing them to focus on the business results brought about by AI. Both initiatives rely on Cognizant's Frontier workforce model. This model is fostering Frontier Certified Engineers and Frontier Business Operators that are directly certified by leading model companies.
"The client hopes to have a partner who is willing to take on the delivery responsibilities after AI enters the enterprise and begins operations," said Ravi Kumar S, the CEO of Cognizant. "We are deploying over 25,000 employees into Claude and are undertaking the task of running Claude for the client through managed services. This is a significant bet on Claude and also a bet on the results that the enterprise can achieve with the help of Claude in its core operations."
"Every company is competing to bring AI into their organization, but the talent that truly knows how to make it effective in real business operations has become the most difficult resource to find," said Paul Smith, Chief Commercial Officer of Anthropic. " Cognizant is working hard to fill this gap, committing to investing over 25,000 people to help customers use Claude across their entire businesses."
Claude Hosting Service Model
The Claude hosting service mode of Cognizant supports customers in running Claude in a production environment. By combining specialized talent, Claude authorized access rights, and Cognizant's own intellectual property, including its AI Delivery Operating System, this mode provides customers with more predictable AI costs. Each collaboration is operated under enterprise-level security and governance controls, and it is customized according to each customer's connection methods, architecture, and risk requirements.
Four key points: from business restructuring to AI native engineering
The team will initially focus on four areas: reconstructing business domains around AI, building and modernizing the systems that support these businesses, securely operating agents at scale, and establishing AI native software engineering as a core delivery capability. In terms of modernization, Cognizant provides agents specifically designed for Claude, which can accelerate the analysis and reconstruction of legacy systems and mainframe code. Through these efforts, Claude will move from the experimental phase to enterprise infrastructure.
This transformation has already been implemented in customer operations. At a global pharmaceutical manufacturer, the Claude built by Cognizant reduced downtime by 35% and shortened troubleshooting times from 90 to 120 minutes to 10 to 15 minutes. For a media and entertainment company, Cognizant utilized Claude to automatically generate requirement data tables, reducing time to market from 3 to 4 weeks to about 15 minutes. At a North American insurance company, automation driven by Claude increased the efficiency of activity briefing generation and retirement plan support by 40% to 60%.
Cognizant holds over 26,000 Claude certifications and ranks first globally in Claude Certified Architect : Foundations certifications. The company is deploying Claude across its entire workforce, including corporate functions, engineering, and delivery teams, with this arrangement being announced in November 2025.
About Cognizant
Cognizant (Nasdaq ticker: CTSH) is a AI builder and technical services provider that closes the gap between AI investment and corporate value by building full-stack AI solutions for its clients. The company's deep industry, process, and engineering expertise enables it to integrate the unique context of each organization into its technical systems, unleash human potential, drive tangible results, and help global enterprises stay ahead in a rapidly changing world. For more information, visit www.cognizant.ai or follow @cognizant.
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