Omaha, Nebraska, November 10th / PRNewswire / -- National managed IT and cybersecurity service provider Secur-Serv has launched Managed Intelligence Services, expanding its role in helping businesses manage one of their fastest-growing technology investments: artificial intelligence. The new service line integrates AI strategy, implementation, and continuous management to provide customers with professional support in order to scale adoption, protect sensitive data, and link expenditures with business outcomes.

This expansion is in response to the growing needs of Secur-Serv customers, particularly the demand from financial institutions and medium-sized market enterprises for more comprehensive AI support. Building on its existing hosting services and cybersecurity business, Secur-Serv will continue to collaborate with customers after the initial deployment and actively participate in the management of AI usage, costs, security, and performance as customer needs evolve.

"AI is changing the field of technological economics and the way businesses compete," said Cathy Pickoski, CEO of Secur-Serv. "The next competitive advantage will not come merely from adoption itself, but from the ability to manage AI in a secure, economical, and scalable manner, and to create value. Managed Intelligence Services reflects the direction of market development, as well as the discipline that organizations need to have in order to confidently manage AI as a business capability."

Extending managed services to the operation of AI

The combination of Secur-Serv and Managed Intelligence integrates business strategy, technical infrastructure, network security, and continuous management into four services:

• AI Assessment: Identify the ways in which AI can be used within enterprises, the areas where it may create value, and the risks that need to be addressed.
• AI Strategy & Roadmap: Develop a plan for investing in AI, including business priorities, use cases, governance, and deployment.
• AI Foundations: Addressing gaps in identity management, data access, and security, which may expose AI projects to risks.
• Managed AI: In the process of continuous evolution of business and technology, actively manage the adoption, security, expenditure, and performance of AI.

Each service is tailored to different operational needs, enabling organizations to integrate at any stage of adoption of AI.

Managed AI Establishing continuous operational accountability

The core of this service expansion is the Managed AI service of Secur-Serv.

This service operates within the customer's organization, working alongside business leaders, internal IT teams, and existing service providers to oversee the operation of AI. The service integrates regular governance and security reviews, licensing optimization, adoption support, and performance measurement to ensure that AI investments are aligned with business objectives.

"Companies are rapidly adopting AI, but there are few resources available to manage what happens after deployment," said Billy Turner, Senior Vice President of Hosting Services at Secur-Serv. "Managed Intelligence Services reduces the burden on companies to manage AI on their own, and provides customers with a dedicated team to work alongside them, to oversee the use of AI, and to ensure clear governance as new tools are introduced into the company."

Built on existing market experience

Secur-Serv has been providing key technologies and secure operations for financial institutions and medium-sized enterprises nationwide. Its banking and credit cooperative clients operate under strict regulatory requirements, while growing companies hope to obtain more returns from their technology investments without increasing staff or management expenses.

Based on this experience, Managed Intelligence Services has incorporated AI into the customer technical operation support work that Secur-Serv has already been carrying out.

“AI will change the way businesses compete, but merely adopting it will not determine who will succeed,” says Pickoski. “The advantage will belong to those organizations that can transform AI into sustained business performance without compromising on security or control. This is precisely the role of Secur-Serv in taking a step forward to help customers with management.”

For information regarding Managed Intelligence Services of Secur-Serv, please visit secur-serv.com.

About Secur-Serv

Secur-Serv is responsible for managing and protecting the technology that supports business operations, ranging from IT infrastructure and equipment to network security and AI. Headquartered in Omaha, Nebraska, Secur-Serv provides nationwide services including IT, network security, Managed Intelligence Services, managed equipment, and managed printing services. The company employs over 2,000 field service technicians and operates a 24/7 network operations center. For more information, please visit secur-serv.com.