According to CoinMeta, the Brazilian cryptocurrency exchange Mercado Bitcoin began a phased recovery on November 9th local time, and users can log in to their accounts again through the website. Access rights were gradually granted starting at 16:00 local time, and it is expected that all customers will be able to access their accounts by 18:00. In the first phase, users can only view their total balances and asset details; trading is not yet possible. The balance records of Mercado Bitcoin customers remain intact, and the incident did not affect users' assets, investments, or real currency balances. The platform will use its own funds to restore customers' balances, which will be updated in sync with the progress of access restoration and the reopening of the market.