According to CoinMeta, and based on data from the fault tracking website Downdetector, Microsoft (MSFT.O) experienced a widespread service outage on Thursday Eastern Time, affecting thousands of users in multiple regions. The outage began shortly before 2 a.m. Beijing time on the 13th and impacted Microsoft 365 services as well as Outlook. At the same time, users of Amazon Web Services (AWS) and Google (GOOG.O) also reported service interruptions. A Microsoft spokesperson stated, "We have noticed the issue and are currently investigating the reports of Microsoft 365 service failures. The problem is mainly concentrated in Exchange Online." Initially, Microsoft posted on its social media platform's "Microsoft 365 Status" account that the connection issues might have been caused by excessive load on some infrastructure in "multiple regions." Subsequently, Microsoft determined that the increased load was due to "some servers becoming unavailable unexpectedly, which led to more pressure on the remaining infrastructure."